i paid for PDF Pack and keep getting an error 404 - file not found when I try to do anything

[ejsDenver]

Just paid for PDF Pack and cannot get it to start working.  Have a file open, went to account, create, got to website, and it wont let me do anything,

[StacySison]

Hi EJ,

I wanted to check in to make sure you have everything working at this point?

Let me know if you have further questions.

Regards, Stacy

[ejsDenver]

yes - after a chat session last night figured out that i can only use Firefox to use the online app.

thank you.

[StacySison · Accepted solution]

Great news, EJ!

Let me know if you have further questions.

Sincerely, Stacy