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I purchased Export PDF and it is not giving me a serial number to download and activate the software. Why?

New Here ,
Jun 07, 2019 Jun 07, 2019

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I do not have the option of downloading my serial number, or the software after purchasing ExportPDF.  It is not in the profile as described in the "help" section.

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correct answers 1 Correct answer

Community Expert , Jun 08, 2019 Jun 08, 2019

Because it's not a software at all. It's a web-based service that you can access via Adobe Reader or your browser, here:

Adobe Document Cloud

Your subscription is connected to your Adobe account, so if you're logged-in you should be able to use it. There's no serial number or anything to download.

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Community Expert ,
Jun 08, 2019 Jun 08, 2019

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Because it's not a software at all. It's a web-based service that you can access via Adobe Reader or your browser, here:

Adobe Document Cloud

Your subscription is connected to your Adobe account, so if you're logged-in you should be able to use it. There's no serial number or anything to download.

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Adobe Employee ,
Jun 10, 2019 Jun 10, 2019

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++In addition to try67's response.

How it actually works, for that you can take help of this article where its explained in detail: Using Adobe Export PDF

Thanks,

Akanchha

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