I receive conversion errors when i try to convert word documents to pdf and how can i fix this?

[michaelg40908202]

I receive conversion errors when i try to convert word documents to pdf and how can i fix this?

[AkanchhaS]

Hi Michaelg,

We are sorry for the delay in response to your query.

This was an intermittent issue reported with the Document Cloud website. However, the issue should now been resolved with the new interface of of DC web. But if you are still experiencing the same problem, then you may try couple of network troubleshooting suggested in the similar discussion here- Re: Conversion Failure

If you are working with Adobe Reader DC desktop application, then you may check whether the latest version has been installed or not?

Release Notes | Adobe Acrobat, Reader

Regards,

Akanchha