I recently signed up for a one month trial of adobe pro. I logged in. I cannot convert a single page of PDF file to word or Excel with this trial. I just get the request to sign up for a year. What good is the trial if I can't try it?

[Guest]

I recently signed up for a one month trial of adobe pro.  I logged in.  I cannot convert a single page of PDF file to word or Excel with this trial.  I just get the request to sign up for a year.  What good is the trial if I can't try it?

[Anubha Goel]

Hey vcomfort6,

Please ensure that you are using Adobe Acrobat and not Reader to convert PDF file to word or excel.

Could you tell me whether it is a scanned document? Does this happen with all PDFs or any specific one?

Do you get any error message? What exactly happens when you try doing the same?

Hope to hear from you.

Regards,

Anubha

[Test Screen Name]

Just to emphasise: we from many people who download the trial of Adobe Acrobat Pro but DO NOT RUN IT. Please note that it is an entirely different app (program) to Adobe Reader. Reader has not changed and still offers a separate subscription;. Run Acrobat in the usual way for an app - START menu (windows) or Launch Pad (Mac).