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I unsubscribed before the 7 day trial

New Here ,
Aug 05, 2023 Aug 05, 2023

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Is it possible if I can get proof that I did make the cancellation, as I do not understand why money was deducted in my acount.

 

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Adobe Employee ,
Aug 08, 2023 Aug 08, 2023

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Hi sinovuyo,

 

Thank you for reaching out.

 

We have checked that your subscription has been canceled. You will get a refund if the cancelation is done within 14 days. For more information, refer to the information under cancellation fee & refunds in the following help document: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Hope the information helps.

 

Thanks,

Meenakshi

 

 

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