I've already payed for PDF pack annual plan

[mosbeha14911506]

I've already payed for PDF pack annual plan but the verification email address that i wrote was wrong .

Now I've payed with no service

how can I get the service I payed for

best regard

[AkanchhaS · Accepted solution]

Hi Mosbeha,

As per your account details you do have a PDF Pack subscription registered under this account. But there's seems to be a problem with the billing.

As its a billing concern and this is an open forum, in this case would not be able to make any changes in the account. A verification is required and In order to verify and make changes to the account, you need to contact to our customer care team via chat.

Contact Customer Care

Regards,

Akanchha