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I've already payed for PDF pack annual plan

New Here ,
Aug 27, 2017 Aug 27, 2017

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I've already payed for PDF pack annual plan but the verification email address that i wrote was wrong .

Now I've payed with no service

how can I get the service I payed for

best regard

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correct answers 1 Correct answer

Adobe Employee , Aug 28, 2017 Aug 28, 2017

Hi Mosbeha,

As per your account details you do have a PDF Pack subscription registered under this account. But there's seems to be a problem with the billing.

As its a billing concern and this is an open forum, in this case would not be able to make any changes in the account. A verification is required and In order to verify and make changes to the account, you need to contact to our customer care team via chat.

Contact Customer Care

Regards,

Akanchha

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Adobe Employee ,
Aug 28, 2017 Aug 28, 2017

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Hi Mosbeha,

As per your account details you do have a PDF Pack subscription registered under this account. But there's seems to be a problem with the billing.

As its a billing concern and this is an open forum, in this case would not be able to make any changes in the account. A verification is required and In order to verify and make changes to the account, you need to contact to our customer care team via chat.

Contact Customer Care

Regards,

Akanchha

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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