I want my money back on a export subscription bought today that doesn't work. How do I proceed?

Report · Dec 10, 2015

H I've bought a export to doc subscription and doesn't work I would like my money back asap.

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Report · Dec 10, 2015

Please private message me the Adobe ID under which you have made the subscription so that we can help you to get the issue fixed.

Regards,

Aadesh

Report · Dec 10, 2015

Here is my Adobe user silviu.bere@gmail.com. Purchase has been made today via iphone Adobe app (export to file).

Thank you

Silviu

Extreme Cleaning

www.xtreme-cleaning.co.uk

07578612999

07876809207

Report · Dec 11, 2015

There is no subscription under your Adobe ID.

Regards,
Aadesh