I want my money Back

[Tshultz]

This does not work for me. I purchased Acrobat Professional 10.0 It does not work. My order order number (AD014746339

[Sara_Forsberg]

Hi Tshultz,

The order number you reference is for Adobe PDF Pack (purchased today). Is that what you want to cancel? You also purchased Acrobat X back in 2012--but that is under a different order number, and is not returnable at this point.

Would you like me to cancel your PDF Pack subscription?

Best,

Sara

[Tshultz]

Yes, Please the product I bought in 2012 is not working either.

In a message dated 11/14/2014 10:40:43 A.M. Eastern Standard Time,

forums_noreply@adobe.com writes:

I want my money Back

created by Sara.Forsberg (https://forums.adobe.com/people/Sara.Forsberg)

in Adobe Acrobat.com Services - View the full discussion

(https://forums.adobe.com/message/6929898#6929898)

[Sara_Forsberg]

I will cancel your Adobe PDF Pack subscription, but can't refund Acrobat. Is there an issue with Acrobat that we can help you solve?

Best,

Sara