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I want to cancel my annual ExportPDF subscription. Please let me know how to proceed with this as soon as possible.

New Here ,
Nov 28, 2014 Nov 28, 2014

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Please let me know how to cancel my annual ExportPDF subscription immediately - Adobe has made this cancellation process unnecessarily complicated.

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correct answers 1 Correct answer

LEGEND , Nov 28, 2014 Nov 28, 2014
LEGEND ,
Nov 28, 2014 Nov 28, 2014

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New Here ,
Feb 22, 2015 Feb 22, 2015

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Hello !

The same applies to me. I want to termuante my yearly Abo, but it is not possible. You are routed in circles. I cannot find any point to cancle it.

Who can help ??

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Adobe Employee ,
Mar 02, 2015 Mar 02, 2015

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Hi Ralf,

I understand your frustration. I have forwarded your issue to the concerned person and i will make sure your issue gets resolved as soon as possible.

We will contact you back soon.

Regards,

Rahul

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New Here ,
Mar 03, 2015 Mar 03, 2015

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New Here ,
Apr 18, 2015 Apr 18, 2015

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Rahul,

Could you please cancel my ExportPDF subscription?

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Adobe Employee ,
Apr 18, 2015 Apr 18, 2015

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Hi Nancy1995,

I would recommend you to use this link to cancel your subscription : http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html

Please let me know if you face any roadblock.


Regards,

Rahul

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New Here ,
Dec 20, 2022 Dec 20, 2022

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Hello 
I just wanted to use this app during free week. But today 1 year subscription fee was automatically paid.
I was shocked because i planned to unsubscribe this app today.. 

I found your policy that you can give me full refund the fee if I unsubscribe in 14 days. 

So I hope you to refund 1 year subscription fee as soon as possible.

My apple ID is xxxx .

Please reply me as soon as possible ..

Thank you very much !!

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Adobe Employee ,
Dec 22, 2022 Dec 22, 2022

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Hi kiran27656970l3i3,

 

Thank you for reaching out.

 

We have checked your account and do not see any active subscriptions.

For refund-related information, you may contact our billing team at the number provided for your region on the following help page: https://helpx.adobe.com/contact/phone.html.

 

Thanks,

Meenakshi

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