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I want to cancel my subscription, the cancel button does not appear.

New Here ,
Jan 28, 2018 Jan 28, 2018

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I want to cancel my subscription, the cancel button does not appear

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correct answers 1 Correct answer

Adobe Employee , Jan 29, 2018 Jan 29, 2018

Hi Mohammed,

Could you please confirm which subscription you are referring to?

If you have not been able to cancel the subscription on your own, then have you tried contacting to our support team via chat/phone?

As this is an open forum and the cancellation request can not be processed here, so we would request you to contact our billing team via chat/phone support- Contact Customer Care

Let us know if that still doesn't help.

Regards,

Akanchha

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Adobe Employee ,
Jan 29, 2018 Jan 29, 2018

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Hi Mohammed,

Could you please confirm which subscription you are referring to?

If you have not been able to cancel the subscription on your own, then have you tried contacting to our support team via chat/phone?

As this is an open forum and the cancellation request can not be processed here, so we would request you to contact our billing team via chat/phone support- Contact Customer Care

Let us know if that still doesn't help.

Regards,

Akanchha

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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