I want to change my card billing address including the country? How can I do this?

[David Thorburn]

I want to change my card billing address including the country? How can I do this?

[Sara_Forsberg]

Hi david,

You can log in to your account at www.adobe.com and change your billing information there. But, please see this document about changing the country associated with your Adobe ID: http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

Please let us know if you have additional questions.

Best,

Sar

[kripo66]

This does not work. I have spent half an hour going in circles on all these links. When I try to click on chat "24/7" nothing happens. I have recently moved from Germany back to California and need to change my billing address/account info to the United States. I do not understand why this has to be so difficult.

[Adorobat · Accepted solution]

Hi Kripo66,

As per the issue description mentioned above, you want to change the billing address for your account, is that correct?

Please try the steps mentioned in the help document given below:

Change the country associated with your Adobe ID

If issue still persists, please contact support here: Contact Customer Care  (sign in with your Adobe ID to begin > select Account issues >  Account settings  > show me my contact options > and choose from chat or phone.

Let us know if you need any further help.

Shivam