I want to convert a PDF to Word but after click on CONVERT button a window appear and disappear and nothing happens... No error messages are issued! What is happen?

[luis_gonzagabr]

What could be wrong? May be a document protection? In that case, there is not a error message to show me that?

[pwillener]

Try to Contact Customer Care.

[topic moved to Document Cloud PDF Services forum]

[RahulTyagi_]

Hi luis_gonzagabr,

How exactly did you tried converting the file?

Did you tried converting via web interface : cloud.acrobat.com/exportpdf

Regards,

Rahul