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I was able to download combined PDF's until today.

New Here ,
Jul 21, 2014 Jul 21, 2014

I'm no longer able to download combined PDF as of today.  I don't believe anything has changed on my system.  I can see a message flash (very briefly) at the lower left corner of my screen which says:  waiting for files.acrocomcontent.com  I have tried to look up that message in the forum but don't find anything.  Can someone point me in a direction to troubleshoot this.?

Thank You,

Teresa

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Jul 21, 2014 Jul 21, 2014
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Hi Teresa,

Are you files stored on Workspaces (the legacy Acrobat.com site)? Please try clearing your browser cache and try again. I just logged in myself to make sure everything is A-OK with the site, and had no trouble downloading. You may also want to try using a different web browser, to see if you have better luck with that.


Best,

Sara

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