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I was able to open pdf files before I had a power outage in our area, once power was restored I can not open pdf files.
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What happens now?
What system?
What software and version for PDFs?
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can not open a lnk that is sent via pdf. System is Adobe XI Windows 7
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Ok, Adobe Reader XI, Windows 7... a link in an email?
What exactly happens - any messages in full please?
Can you open http://www.adobe.com/enterprise/pdfs/managing_archiving.pdf (this is a PDF of no interest, but it is a test)?
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Yes it is the link in an email that I can not open, it was sent/is in a pdf format. And yes, I could open the link you sent, the test adobe pdf.
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When I click on the link (highlighted in blue) I get a message that says "failed to load pdf document"
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How do you receive your email: in a browser (what browser), or with a dedicated email client like Outlook?
The link in that email, is it a http (or https) address? When you click on that link, does it open a new browser window or tab?
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I receive email thru chrome. I believe it is http & it does go to a new tab, then i get the message that says "failed to load pdf". Ok, it was suggested that I right click on the blue highlighted link and click save link as..when I do that it downloads and shows in the bottom left of the screen and I can open it. I do not understand why I can not open the link directly from the email.
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Chrome uses its own PDF viewer, not the Adobe Reader plugin.
To change that see http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
However, Google seems determined that in the near future only their own plugins will be allowed on Chrome...