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I was charged $150.00 for Adobe Systems and I have no idea what this is?

New Here ,
Mar 11, 2015 Mar 11, 2015

‌I was charged $150.00 for Adobe Systemsand I have o dea what this is?Please Help me!!!

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correct answers 1 Correct answer

Mar 11, 2015 Mar 11, 2015

Hi constancem,

I've checked your account, and don't see any charges in that amount. You do have a Creative Cloud photography subscription, but that was only charged at $10.61. Do you perhaps have a second Adobe ID? I'm not able to find the charge you're referring to under the email address that you use to post in the forums.


Best,
Sara

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Mar 11, 2015 Mar 11, 2015

Hi constancem,

I've checked your account, and don't see any charges in that amount. You do have a Creative Cloud photography subscription, but that was only charged at $10.61. Do you perhaps have a second Adobe ID? I'm not able to find the charge you're referring to under the email address that you use to post in the forums.


Best,
Sara

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New Here ,
Mar 12, 2015 Mar 12, 2015

‌I was charged $150.00 on 02-23-15. All is says is Adobe Systems, Inc. and a phone number 800-833-6687 CA #1088..

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Mar 12, 2015 Mar 12, 2015
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Hi Hi constancem,

I just can't find anything in your account that shows you've been charged. Would you kindly Contact Customer Care, so that an agent can help you figure out where this charge came from? (If you'd like, I can also set up a callback for you--let me know.)

Best,

Sara

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