I was charged twice for this program so I could convert pdf to word files. How do I cancel second charge?

[aglass98195]

Is there a phone number to get customer service to cancel second charge?

[Anoop9178]

Hello,

I checked your account and yes, you have been charged twice.

I am forwarding this to our customer service team and they will process the refund for you.

Regards,

Anoop

[Rajashree Bhattacharya]

The order has been canceled & refunded. The case# assigned to it is 0213510569.

Regards

Rajshree

[Rajashree Bhattacharya]

I shall get it cancelled & refunded for you, the orders are still not completely settled.

Feel free to message me in private.

Regards

Rajshree