If I cancel my subscription before the 30 days limit do I get reembursed or partially reembursed?

Report · Jan 28, 2015

I made a mistake and have cancelled my subsrciption before even the first 30 days. Is it possible to be re embursed?

Can I contact someone directly? WHo?

Thank you in advance.

Report · Jan 28, 2015

Hi carolef,

If you cancel your subscription within 30 days of signing up, you will receive a full refund.

Best,

Sara

Report · Feb 02, 2015

Hello

I have not received a refund although I cancelled before the 30 days deadline.

Is that normal? How long does it take?

Thank you in advance.

Sincerely

C. Fiani

Le 28 janv. 2015 à 23:12, Sara.Forsberg <forums_noreply@adobe.com> a écrit :
If I cancel my subscription before the 30 days limit do I get reembursed or partially reembursed?
created by Sara.Forsberg in Adobe Acrobat.com Services - View the full discussion
Hi carolef,

If you cancel your subscription within 30 days of signing up, you will receive a full refund.
Best,
Sara
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Report · Feb 03, 2015

Hi Carole,

I see you canceled auto-renewal, but that no refund has been processed. I'll take care of that for you right away. You should see that refund in your account in 5-7 days.

Best,

Sara

Report · Feb 03, 2015

Thank you for your kind attention.

Le 4 févr. 2015 à 00:17, Adobe Forums <forums_noreply@adobe.com> a écrit :
If I cancel my subscription before the 30 days limit do I get reembursed or partially reembursed?
created by Sara.Forsberg in Adobe Acrobat.com Services - View the full discussion
Hi Carole,

I see you canceled auto-renewal, but that no refund has been processed. I'll take care of that for you right away. You should see that refund in your account in 5-7 days.

Best,
Sara
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7159357#7159357 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7159357#7159357
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Report · Feb 04, 2015

You're very welcome. If you don't see that refund in the timeframe that I mentioned, please let me know.

Best,

Sara

Report · Feb 11, 2015

Hello again

I still Have not been refunded . Is that normal?

Thank you for your time.

Carol

Le 4 févr. 2015 à 00:17, Adobe Forums <forums_noreply@adobe.com> a écrit :
If I cancel my subscription before the 30 days limit do I get reembursed or partially reembursed?
created by Sara.Forsberg in Adobe Acrobat.com Services - View the full discussion
Hi Carole,

I see you canceled auto-renewal, but that no refund has been processed. I'll take care of that for you right away. You should see that refund in your account in 5-7 days.

Best,
Sara
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7159357#7159357 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7159357#7159357
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Adobe Acrobat.com Services by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Report · Feb 11, 2015

Stop mdr