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Incorrectly charged for Adobe product

New Here ,
Jul 24, 2020 Jul 24, 2020

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My credit card was charged for Adobe PDF Pack Subs.  I never ordered it.  Anyone else have this happen?

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Adobe PDF pack

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LEGEND ,
Jul 29, 2020 Jul 29, 2020

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Did you ever give your credit card to Adobe (for some other subscription or purchase)?

Is it shown on your account?

Does the PDF Pack subscription show on your account?

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Adobe Employee ,
Jul 31, 2020 Jul 31, 2020

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Hey there,

 

Sorry to hear about your experience. I see that you had an annual subscription for Adobe PDF Pack. However, that has now been canceled. 

For such request, where you would like to get the subscription canceled, we'd encourage our users to get in touch with our customer care team for cancellation. As its an open forum and accounts/billing related information can not be shared. 

Contact Support:  https://helpx.adobe.com/support.html 

 

Thanks,

Akanchha 

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