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Internet Connection

New Here ,
Feb 23, 2016 Feb 23, 2016

I have been using Export for awhile with no problem and now I cannot use it because it keeps stating that I do not have an internet connection, which I do at all times.  Any suggestions.

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correct answers 1 Correct answer

Adobe Employee , Feb 23, 2016 Feb 23, 2016

Hi nancyd6874004,

Please refer to this KB article :- https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Also request you to please try to check with the Different Internet Browsers if you are using Online services.

Turn off firewall & antivirus service & then check.

Regards,

Yatharth

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Adobe Employee ,
Feb 23, 2016 Feb 23, 2016
LATEST

Hi nancyd6874004,

Please refer to this KB article :- https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Also request you to please try to check with the Different Internet Browsers if you are using Online services.

Turn off firewall & antivirus service & then check.

Regards,

Yatharth

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines