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Issues with Export to PDF from Microsoft Word since upgrading to Windows 11

New Here ,
Sep 23, 2025 Sep 23, 2025

1. When using Export to PDF in MS Word, it defaults to the last folder exported to instead of the original .docx folder location.  This used to work under Windows 10.

 

2. Also when using Export to PDF there is a View Result option to open the .PDF.  I dont want this, so I uncheck it, but the selection does not change.  I have to uncheck this each time.  This also used to work under Windows 10.

 

I have done a lot of Google research on this to no avail.

 

 

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Adobe Employee ,
Sep 24, 2025 Sep 24, 2025

Hi default3400pe5k0ejo,

 

Thank you for reaching out, and sorry about the trouble caused.

 

As you are experiencing issues with exporting to PDF in MS Word, could you please share the workflow's screen recording? Also, please share the Acrobat and MS Word versions currently in use. 

We will check this behaviour and update you with the information.

 

Thanks,

Meenakshi

 

 

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New Here ,
Oct 01, 2025 Oct 01, 2025

Thank you for the response.  I'm not able to do a screen recording, but here's the detailed steps:

 

Issue 1 - Not exporting PDFs to the original docx location

  1.  Open .docx file from a OneDrive folder in MS Word
  2. Click File, Export to PDF
  3. When the Export To dialog opens, it opens the last folder used, such as Downloads.

 

Issue 2 - View Result option not remaining unchecked

In step 3 above, there is an option "View Result" that is always checked and must be unchecked each time to avoid Acrobat opening the resulting PDF

 

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New Here ,
Oct 01, 2025 Oct 01, 2025

Here's the application versions:

Adobe Acrobat - 25.001.20756

Creative Cloud - 6.7.0.278

Microsoft Word - 16.0.19127.20264 (M365 Apps for Business)

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Adobe Employee ,
Oct 01, 2025 Oct 01, 2025
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Hi default3400pe5k0ejo,

 

Thank you for the information.

Please allow us some time to get this workflow checked. 

 

Thanks,

Meenakshi

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