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Le site de export pdf est inaccessible je ne peux plus transformer des pdf en word alors que je paie un abonnement

New Here ,
Sep 25, 2018 Sep 25, 2018

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La conversion des documents pdf en word n'est plus possible le site est innaccessible aucune aide est fournie alors que je paie un abonnement c'est un peu honteux....

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correct answers 1 Correct answer

Adobe Employee , Sep 26, 2018 Sep 26, 2018

Hey,

I believe you are experiencing some problem accessing your Export pdf subscription? I assume, there isn't any problem with the website, it just that your subscription has not been activated at your end.

Try the following steps to activate your Export pdf service.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

     Sign Out & Sign In once if you have already signed in.

2- You can also use the services through free desktop version of Adobe Acrob

...

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Adobe Employee ,
Sep 26, 2018 Sep 26, 2018

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Hey,

I believe you are experiencing some problem accessing your Export pdf subscription? I assume, there isn't any problem with the website, it just that your subscription has not been activated at your end.

Try the following steps to activate your Export pdf service.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

     Sign Out & Sign In once if you have already signed in.

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

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