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Monthly billing nightmare with Adobe.

Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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How do I get out of this monthly billing nightmare?  There is no path to cancel and no path to live chat, and no phone numbers.  This sucks.

 

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Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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Neve again.

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Community Beginner ,
Feb 26, 2021 Feb 26, 2021

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A dispute opened with my bank is next.

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Adobe Employee ,
Feb 27, 2021 Feb 27, 2021

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Hi Glen!

 

Sorry for the trouble.

 

 

We have checked your Adobe account using the email address that is used to sign in to the community. There is no subscription lister under your account.

Could you please confirm the susbcription that you are tyring to cancel? Also, let us know if you have used an laternate email address to purchase the susbcription.

 

Please try the steps as suggested in the following help document: https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

 

Thanks,

Meenakshi

 

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