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My Adobe Export Pdf application doesn't appear on my desk top or anywhere else.

New Here ,
Jun 11, 2018 Jun 11, 2018

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When I would e-mail a pdf file it would auto convert to a word file.   That stopped working and now I don't know how to restart it.

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correct answers 1 Correct answer

Adobe Employee , Jun 11, 2018 Jun 11, 2018

Hi Walterm,

We have checked you account and found an active subscription of Adobe Export PDF. There isn't any desktop application called Export pdf.

To start using the subscription, you may follow the steps suggested below-

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) u

...

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Adobe Employee ,
Jun 11, 2018 Jun 11, 2018

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Hi Walterm,

We have checked you account and found an active subscription of Adobe Export PDF. There isn't any desktop application called Export pdf.

To start using the subscription, you may follow the steps suggested below-

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

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