my free trial will not work

[davidj63513640]

Hello! I just got my email from Adobe that says I have successfully subscribed and got my free 30 day trial today.  Great! SO I open my pdf, go to right hand side tool bar and click on 'edit pdf' square tab thing. Then it automatically takes me to a webpage saying I need to subscribe and pay for one of the packages! It appears I am logged in fine...my name is up there....but I try to edit etc and no luck. It only asks me to pay to do anything. HELP PLEASE?!?!?!?

[Anubha Goel]

Hey davidj63513640,

Could you please let me know what exact Adobe product or service you have subscribed for.

Regards,

Anubha

[makhic98715586]

Hi Anuba

I was interested at at acrobat reader dc and acrobat creative cloud

[RahulTyagi_ · Accepted solution]

Hi Makhi,

Seems like you are using Adobe Reader!!
Have you downloaded and installed Acrobat  on your system? If not, Please download it from here : Download Adobe Acrobat products | Standard, Pro | DC, XI, X

Regards,

Rahul

[davidj63513640]

Hey I did not have the software now it is downloaded and it now works!

Thanks everybody

[tlm1512]

Does this mean that If I decide to opt for the Elements 14 free trial I have to buy Acrobat program to run it as well?

[RahulTyagi_]

Hi Tricia,

No, Elements 14 and Acrobat are independent programs, moreover, it just doesn't make any sense to buy Acrobat, in order to try the Elements 14, Does it?

Logically, You would rather buy Elements than Acrobat as you seem interested in trying Acrobat...Won't you?

Regards,
Rahul