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Need to download software- Reader after File virus attack

New Here ,
Aug 03, 2017 Aug 03, 2017

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My desk top was subjected to recent ransom ware attack, I need to download the PDF software again....

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correct answers 1 Correct answer

Adobe Employee , Aug 10, 2017 Aug 10, 2017

Hi Vince,

Sorry for the delay in response to your query.

As per the issue description, you want to download the Adobe Reader so that you can use the Adobe PDF Pack, Annual subscription, Is that correct?

The records show that you have an active subscription of Adobe PDF Pack, Annual.

However, this is an online service, not an application.

You can use this service through the Acrobat Reader.

Download the Adobe Reader DC through the following link: https://acrobat.adobe.com/in/en/acrobat/pdf-reader.html

Y

...

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Adobe Employee ,
Aug 10, 2017 Aug 10, 2017

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Hi Vince,

Sorry for the delay in response to your query.

As per the issue description, you want to download the Adobe Reader so that you can use the Adobe PDF Pack, Annual subscription, Is that correct?

The records show that you have an active subscription of Adobe PDF Pack, Annual.

However, this is an online service, not an application.

You can use this service through the Acrobat Reader.

Download the Adobe Reader DC through the following link: https://acrobat.adobe.com/in/en/acrobat/pdf-reader.html

You can use Acrobat Reader DC to use the Adobe PDF Pack services. Use the email to sign in through which you have the subscription of Adobe PDF Pack, Annual.

For more information about the Adobe PDF Pack, you may refer the following link: https://helpx.adobe.com/document-cloud/help/using-pdfpack.html

Let us know how it goes.

Regards,

Anand Sri.

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