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Need to insert new PDF pages to existing PDF. Purchased PDF pack, document still doesn't recognize that I did and won't let me add those pages. How long does it take?

New Here ,
Jul 26, 2018 Jul 26, 2018

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Need to insert new PDF pages to existing PDF. Purchased PDF pack, document still doesn't recognize that I did and won't let me add those pages. How long does it take for my account to be charged with the purchase?

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Adobe Employee , Jul 26, 2018 Jul 26, 2018

Hi Ceciliab,

As per the information shared above, what you are looking that can be achieved with "Edit PDF" feature. But you have subscribed for the PDF Pack which doesn't include Edit functionality.

1-PDF Pack is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscr

...

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Adobe Employee ,
Jul 26, 2018 Jul 26, 2018

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Hi Ceciliab,

As per the information shared above, what you are looking that can be achieved with "Edit PDF" feature. But you have subscribed for the PDF Pack which doesn't include Edit functionality.

1-PDF Pack is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the PDF Pack service, you may refer to-  How to Use Adobe PDF Pack

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

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