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New computer - Need to remove laptop

New Here ,
Apr 15, 2021 Apr 15, 2021

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I have a desktop and HAD a laptop which I have not used for years since it was dropped and died! I have Adobe Acrobat X Pro loaded on the old desktop and it was loaded on the old laptop. I just bought a new desktop (not I have 2 desktops!). I would like to deactivate Adobe Acrobat X Pro from the old laptop and activate it on the new desktop.

I am logged into adobe but do not see how to do this.

Can someone help?

Thanks in advance!

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Download and install , How to

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New Here ,
Apr 15, 2021 Apr 15, 2021

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I am the author with an update. I was able to login with my Adobe ID on the new computer, and I do see the serial numbers. However, I do not see andy Deactivate.

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Community Expert ,
Apr 16, 2021 Apr 16, 2021

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You need to contact Adobe Support directly and ask them for an activation count reset:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone support: https://helpx.adobe.com/contact/phone.html

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