• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

New computer - Need to remove laptop

New Here ,
Apr 15, 2021 Apr 15, 2021

Copy link to clipboard

Copied

I have a desktop and HAD a laptop which I have not used for years since it was dropped and died! I have Adobe Acrobat X Pro loaded on the old desktop and it was loaded on the old laptop. I just bought a new desktop (not I have 2 desktops!). I would like to deactivate Adobe Acrobat X Pro from the old laptop and activate it on the new desktop.

I am logged into adobe but do not see how to do this.

Can someone help?

Thanks in advance!

TOPICS
Download and install , How to

Views

49

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 15, 2021 Apr 15, 2021

Copy link to clipboard

Copied

I am the author with an update. I was able to login with my Adobe ID on the new computer, and I do see the serial numbers. However, I do not see andy Deactivate.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 16, 2021 Apr 16, 2021

Copy link to clipboard

Copied

LATEST

You need to contact Adobe Support directly and ask them for an activation count reset:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone support: https://helpx.adobe.com/contact/phone.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources