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Nieudane próby dezaktywacji.

New Here ,
Oct 09, 2018 Oct 09, 2018

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Proszę o pomoc w dezaktywacji konta. Podobno można zrezygnować w każdej chwili. Na próbę dezaktywacji zostaję wrzucony w pętlę, w której mogę wyłącznie dokupić kolejne usługi. Żądam dezaktywacji. Proszę o podpowiedź jak to zrobić.

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correct answers 1 Correct answer

Adobe Employee , Oct 10, 2018 Oct 10, 2018

Hi Zbigniew_wil,

Sorry for the delay.

What we see that you are a subscriber of Adobe PDF Pack Android, but purchased was made through the Google Playstore not directly from Adobe.

If you are looking for the deactivation of this service, then you need to contact to the Google ​support as this is the source of the purchase.

You can see the related article here- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

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Adobe Employee ,
Oct 10, 2018 Oct 10, 2018

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Hi Zbigniew_wil,

Sorry for the delay.

What we see that you are a subscriber of Adobe PDF Pack Android, but purchased was made through the Google Playstore not directly from Adobe.

If you are looking for the deactivation of this service, then you need to contact to the Google ​support as this is the source of the purchase.

You can see the related article here- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Regards,

Akanchha

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