No editing

[Andrea22888178qcd4]

Hola, tengo pagado premium, pero ahora no puedo editar un documento, me lo selecciona completo, que hago?

[John T Smith]

When you post a question you always need to tell the program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

[Andrea22888178qcd4]

Tengoo este program

 

[MeenakshiNegi]

Hi Andrea,

Thank you for reaching out, and sorry about the trouble.

Could you please let us know what happens when you edit the PDF? 

Are you experiencing issues in editing a particular PDF or all PDFs?

It would be helpful to share the screenshot of the error message if you receive any.

Please do share the application and OS version on your device.

Thanks,

Meenakshi

[Andrea22888178qcd4]

Hello! 
I can edit some docs and some no, how can I tell wich ones. 
Thanksss a lot!

[MeenakshiNegi]

Hey Andrea!

When you say you cannot edit, could you please share the steps you try that do not work?

Please check and share the PDF with us on which you cannot make the changes.

NOTE: Please do not publicly share your Adobe ID (email address). 

Thanks,

Meenakshi