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No Microsoft files listed in the settings "convert into PDF files"

New Here ,
Mar 09, 2015 Mar 09, 2015

Hi, I wanted to convert different Microsoft Office files, but it doesn't work. There are no Microsoft files listed in the settings "convert into PDF files". I had the trial version of Adobe Acrobat Pro XI installed on a MAC in Windows that runs trough Parallels. Hope somebody can help. Thx

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Adobe Employee ,
Mar 09, 2015 Mar 09, 2015

Hi ly15,

As i understand you are using Acrobat on a Windows Virtual Machine on top of a Mac...is that right?

Could you find the Microsoft office files in windows explorer? If yes, then you can right click on the document file and choose 'Convert to Adobe PDF' to convert it into PDF format.

Does that help with your issue? Please let me know if you need further assistance.

Regards,

Rahul

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New Here ,
Mar 10, 2015 Mar 10, 2015
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Hi Rahul,

many thanks for your suggestion.

Yes, Parallels is a virtual machine on the top of MAC and I can see all files in the Windows Explorer. Also the ones I created on the MAC top with the Microsoft Office Software Word or Excel for MAC as well the ones I created earlier on a Windows PC.

Unfortunately there is no possibility to convert files into PDF format with a click on the right mouse. And Adobe also doesn't open Word documents because it doesn't support this format.

But nonetheless it wouldn't be a solution that I prefer to convert in adavance every single file in a PDF format. I need to create a PDF package from different formats.

I assume this issue has to do something with MAC or Parallels, because this function of the Adobe Versions Acrobat 8 Pro and XI Pro work well on a Windows PC. I just don't understand why there are no Microsoft Office file formats listed in the Adobe settings. This settings also can't be changed. I tried to find out but couldn't find any hint for this problem thus I'm a bit at a loss... Maybe you have another idea?

Regards

Ly

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