now that I've downloaded PDF my email won't allow me to read my faxes from MYFAX.com! How do I either get rid of ExportPDF or configure it so I can read my faxes???

Report · Dec 06, 2014

Report · Dec 06, 2014

Hi rogerlazz,

ExportPDF is an online subscription, so there's nothing to download and install. Did you download Adobe Reader, perhaps?

What format are the faxes that from MYFAX? Are they PDF files? What happens when you try to open them?

It could be that the file extension association for those files has become confused. If you tell me whether you're on Mac OS or Windows, I can point you to some instructions for resetting the filename association.

Best,

Sara

Report · Dec 06, 2014

The faxes do come in in PDF. This is what I get. Adobe won't let me cut and paste the message but this is what it says

Adobe Reader could not open because it is either not a supported file type or has been damaged...

This has now happened twice after I downloaded Adobe PDF so I know its not been damaged.

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On Sat, 06 Dec 2014 10:50:10 -0500 Sara.Forsberg<forums_noreply@adobe.com> wrote -

now that I've downloaded PDF my email won't allow me to read my faxes from MYFAX.com! How do I either get rid of ExportPDF or configure it so I can read my faxes???

created by Sara.Forsberg in Adobe Acrobat.com Services - View the full discussion Hi rogerlazz,

ExportPDF is an online subscription, so there's nothing to download and install. Did you download Adobe Reader, perhaps?

What format are the faxes that from MYFAX? Are they PDF files? What happens when you try to open them?

It could be that the file extension association for those files has become confused. If you tell me whether you're on Mac OS or Windows, I can point you to some instructions for resetting the filename association.

Best,

Sara

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991112#6991112 and clicking ‘Correct’ below the answer

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Report · Dec 06, 2014

I use Windows 7

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On Sat, 06 Dec 2014 10:50:10 -0500 Sara.Forsberg <forums_noreply@adobe.com> wrote -

now that I've downloaded PDF my email won't allow me to read my faxes from MYFAX.com! How do I either get rid of ExportPDF or configure it so I can read my faxes???

created by Sara.Forsberg in Adobe Acrobat.com Services - View the full discussion Hi rogerlazz,

ExportPDF is an online subscription, so there's nothing to download and install. Did you download Adobe Reader, perhaps?

What format are the faxes that from MYFAX? Are they PDF files? What happens when you try to open them?

It could be that the file extension association for those files has become confused. If you tell me whether you're on Mac OS or Windows, I can point you to some instructions for resetting the filename association.

Best,

Sara

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991112#6991112 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6991112#6991112

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Adobe Acrobat.com Services by email or at Adobe Community

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.