• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Office 365 SharePoint Integration Errors

New Here ,
Jun 01, 2020 Jun 01, 2020

Copy link to clipboard

Copied

Getting the following errors after MS did some UI updates this past week to SharePoint.

 

"You may not have permission to access the SharePoint file being used in this workflow."

 

Any tricks to fix it? Else I am just going to pull the functionality from SharePoint. It's causing more problems than it's fixing.

TOPICS
How to

Views

845

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 30, 2020 Jul 30, 2020

Copy link to clipboard

Copied

Same ole problem that's been around in this "Reader DC" product now for more than a year.
You might try clearing your browser cache and starting with a fresh windows and fingers crossed.
Nowadays I just tell folks to use the SharePoint [...]->Open->Open in Browser when they get this problem.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 09, 2020 Aug 09, 2020

Copy link to clipboard

Copied

We get this issue as well, I have a strong suspicion it's to do with permissions. We find this error most frequently occurs with documents that were migrated from our FileShare to SharePoint Online. In our case, documents that fail tend (not always) to have a modified by "app@sharepoint" stamp as opposed to the user who created the document.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 10, 2020 Aug 10, 2020

Copy link to clipboard

Copied

This thing has been a pain. I have deleted the app 5 times from the tennent and it keeps coming back. When I look at the user list, it's just a small subset of who the app was originally deployed to. It's like if a user's browser cache still had the URL for the application, the app gets re-installed. So strange. It's just too buggy to deploy at an enterprise level.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 11, 2020 Aug 11, 2020

Copy link to clipboard

Copied

Agreed, for this integration to be useful, where Adobe Document Cloud throws an error opening a PDF, it should default to a vanilla "Open in Browser" instead of just showing an error screen.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 02, 2020 Nov 02, 2020

Copy link to clipboard

Copied

I found making the path and/or filename shorter fixes this issue. There seems to be a 248 max character limit for the path and filename. Moving the file(s) up in the folder path can also fix the issue as long as you are not over the max character length.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 21, 2021 Oct 21, 2021

Copy link to clipboard

Copied

The only problem is that that's completely impractical in the real world, especially given SharePoint's tendency to spew enormously long URL strings.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 21, 2021 Oct 21, 2021

Copy link to clipboard

Copied

LATEST

Yep. It can be. Until Adobe allows longer paths/filenames, this is what we are stuck with. I'm also open to other solutions until Adobe has a fix. Hopefully, people will post those here.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources