On 11/24 I cancelled my subscription for PDF Pack when I noticed I was billed for $97.05. And, I got notice that "Your refund is processing". That was 10 days ago

[goody38]

I was billed $97.05.  I immediately called & cancelled my subscription and got an email saying my refund was processing.

I tried to find that status of this refund by searching using my RMA# - but CANNOT find anything.  Can somebody please tell me HOW I can talk to somebody about this?

The email said funds are released to the credit company within 5 business days.  IT'S BEEN 10 days. 

[Sara_Forsberg · Accepted solution]

Hi goody38,

I just checked your account; your refund has been fully processed (it looks like the refund went through on 12/5). If you don't see it hit your bank this week, please let us know.

Best,

Sara