Online Extension/Online View

Report · Feb 27, 2023

Why did this change? It used to open any .pdf in the Adobe app. Now it opens online like the attachment and it's extremely annoying. Why would you/they add extra steps and make this so complicated? How do I complain/send Feedback on this? Does anyone know if there is a way to default back to the original way to open documents online?

thank you

Corrinna

Report · Feb 28, 2023

Hi @Corrinna28616217877m

Hope you are doing well.

Do you mean to say that all your .pdf files saved on your system have started opening online this way? And earlier, these files were opened through Acrobat/Reader desktop app.

If yes, then there's likely a chance that your default PDF viewer app has changed. Set the Acrobat desktop app to your default.pdf viewer.

https://helpx.adobe.com/acrobat/kb/not-default-pdf-owner-windows10.html

Let us know if that helps.

Thanks,

Akanchha