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Online PDF to word converter only converts first page of 8MB PDF, how can I resolve this? Thanks

New Here ,
Feb 11, 2018 Feb 11, 2018

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Online PDF to word converter only converts first page of 8MB PDF, how can I resolve this? Thanks

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Adobe Employee ,
Feb 12, 2018 Feb 12, 2018

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Hello protodoc

We apologize for the inconvenience caused, as per the description above, when you convert an 8 MB PDF file to Word, it converts only first page, Is that correct?

Try exporting the PDF file online using the URL https://cloud.acrobat.com/exportpdf on a different browser like Chrome or Firefox or Safari and see if this brings any difference.

If you are using the free desktop version of Adobe Reader, please sign out and sign back in with your current Adobe ID and password in Adobe Reader and check for any pending updates from help>check for updates. Reboot the machine and try converting the PDF file to Word and see if this brings any difference.

Have you tried converting another PDF file to Word? If it is specific to one PDF file, Is it possible to share the PDF file with us?

To share the PDF file, use Adobe Send feature, share the link to the file with us via private messageHow Do I Send Private Message Link: https://forums.adobe.com/thread/1184148

Let us know how it goes and share your findings.

Regards,

Anand Sri.

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