order cancellation

[scan25412263xrvp]

hello I would like to cancel my order but I can not do it myself on my space. please deactivate my subscription, as I cannot use it.

[Meenakshi Negi]

Hello!

Thank you for reaching out.

We have checked your account, and it shows as suspended.

Let us know if we can be of any further help.

Thanks,

Meenakshi

[scan25412263xrvp]

Hello ,
I couldn't cancel the subscription because I didn't have access to it. they are on my account, and I do not use this application, please how do I get a refund?

[lawrence25630546j64p]

I tried to cancel my free service before the ending time and they just ignored me and now the are saying I owe for one year . I even called and they was suppose to send me a code to unsubcribe but it never happen