Our renewal for ADOBE ExpertPDF Invoice was paid in December, but for some reason I have no access for this subscription.

[irinar72815052]

Our renewal for ADOBE ExpertPDF Invoice was paid in December, but for some reason I have no access for this subscription.

[Sara_Forsberg]

Hi irinar,

I've checked your account, but don't see any subscriptions under the Adobe ID (email address) that you use here in the forums. Is it possible that you signed up using a different email address? Or, did you sign up via the Adobe Reader app for mobile? (If so, those subscriptions are handled by the App store from which you made the purchase.)

Best,

Sara