page extraction is not allowed in the source pdf documents

[kathmac1511]

I am trying to combine multiple pdf files into 1 file.  I keep getting this error -

"page extraction is not allowed in the source pdf documents"

How do I fix this please?

[AkanchhaS · Accepted solution]

Hi Kathmac,

Sorry for the delay in response.

As the error message shared above "Page extraction is not allowed in the source pdf documents", this is a document specific message that generally appears if any of the pdf file is secured and restricted to make any further changes in it.

You need to check which pdf is secured, Open pdf>Document Properties>Security>Page Extraction (allowed or not allowed)

Note: Secured document's properties can only be changed by the document owner, or if you own the document.

Regards,

Akanchha

[aditya5CBE]

followed the steps , Open pdf>Document Properties>Security>Page Extraction 

there is no option to change (allowed or not allowed)

[try67]

You need Acrobat to be able to do it. It's not possible in the free Reader.

[#5]

... So how do I change the document to allow Assembly and Extraction?

[Thabelo Ngwenya]

I own the document and still there is no option to allow extraction.

[try67]

Did you create it?

[Melanie5E53]

"Print" them as a PDF and then combine.  Not the best solution but it works!  I had the same issue. 

[Thomasine23700312t9h3]

I have tried printing the files as pdfs and still having an issue.  Is there another way around this? 

[Meenakshi Negi]

Hi Thomasine,

Thank you for reaching out, and sorry about the trouble.

Could you please let us know the issue that occurs at your end?

Please share the complete workflow you do and a screenshot of the error that appears.

Share the Acrobat and OS versions on the machine.

Thanks,

Meenakshi

[Ashley24765344qr1x]

Same issue!  I am the owner, and I cannot change the Page extraction properties. Pro Subscription. Windows10 Pro

[Meenakshi Negi]

Hi Ashley,

Thank you for reaching out. 

Would you mind sharing more details about the issue?

Share the complete workflow and what did not work.

Acrobat and OS version you are using on the machine.

Is it an issue with a particular PDF? If yes, would it be possible to share it with us?

Thanks,

Meenakshi

[yolandam75646837]

I have the same issue.  I am accessing a PDF that I did not create/do not own.  I am only able to view the PDF by right-clicking on the link and saving the file.  Next, I installed Adobe DC and was able to view the file.  The challenge is that I need to send the PDF to a doctor's office who is unwilling to follow these steps, so in an attempt to find a workaround I have tried the following: 

Print the document as a PDF which generates an error.  .  

Email the PDF in which case the body of the email is changed to the following message requiring the recipient to complete the steps mentioned above, right-click to save the file, install Adobe DC and open the file.  The file never gets attached to the email in a readable format.  

Assuming that the doctor is eventually able to fill in the PDF.  How would they return the filled in copy of the PDF when it appears that anyone who views the file has to open the file from the original location and save the incomplete form to their computer?  In other words, there doesn't appear to be a way to fill in and share the form.  Thank you.  

[Test Screen Name]

That message from the email doesn't mean the PDF is not attached. It means the recipient has the file, and now needs to download it, and open it in Acrobat or Reader. This is entirely normal for the kind of PDF this file is, which I assume the doctor chose or is at least familiar with. If not, you may be pretty stuck.

[yolandam75646837]

The doctor is unable to open the form, which is why I am seeking a solution that doesn't require each person in the workflow to right-click and save file, and download Adobe DC to view it.

[yolandam75646837]

Also, to minimize confusion.  The link takes anyone who clicks on it back to the site where the form originated.  Anyone who right-clicks and saves and then opens the file using Adobe DC sees the unfilled version of the PDF.

[Jeff25165643nifh]

Did you ever solve this? I'm having the same issue with a staff member of mine.

[Thomasine23700312t9h3]

Hi Kathmac,

Sorry for the delay in response.

As the error message shared above "Page extraction is not allowed in the source pdf documents", this is a document specific message that generally appears if any of the pdf file is secured and restricted to make any further changes in it.

You need to check which pdf is secured, Open pdf>Document Properties>Security>Page Extraction (allowed or not allowed)

Note: Secured document's properties can only be changed by the document owner, or if you own the document.

Regards,

Akanchha

[30284152e0ll]

I am having the same issue, and I know it's the document permissions, because if I combine 3-4 of them, it works, but if I try to combine all 12 it doesn't. 
Is there a solution or workaround? How can I keep adding to the Combine that works? 

[Harry38040903z3t6]

very frustrating

[Meenakshi Negi]

Hi Harry38040903z3t6,

Thank you for reaching out, and sorry about the delay in response.

Please let us know if you are experiencing issues with page extraction. If yes, share what happens when you try to extract pages. Also, share a screenshot of the error messages, if any.

Share the Acrobat and OS version numbers. 

Let us know if you need any help.

Thanks,

Meenakshi