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page extraction is not allowed in the source pdf documents

Community Beginner ,
Oct 25, 2018 Oct 25, 2018

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I am trying to combine multiple pdf files into 1 file.  I keep getting this error -

"page extraction is not allowed in the source pdf documents"

How do I fix this please?

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correct answers 1 Correct answer

Adobe Employee , Oct 31, 2018 Oct 31, 2018

Hi Kathmac,

Sorry for the delay in response.

As the error message shared above "Page extraction is not allowed in the source pdf documents", this is a document specific message that generally appears if any of the pdf file is secured and restricted to make any further changes in it.

You need to check which pdf is secured, Open pdf>Document Properties>Security>Page Extraction (allowed or not allowed)

Note: Secured document's properties can only be changed by the document owner, or if you own the d

...

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Adobe Employee ,
Oct 31, 2018 Oct 31, 2018

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Hi Kathmac,

Sorry for the delay in response.

As the error message shared above "Page extraction is not allowed in the source pdf documents", this is a document specific message that generally appears if any of the pdf file is secured and restricted to make any further changes in it.

You need to check which pdf is secured, Open pdf>Document Properties>Security>Page Extraction (allowed or not allowed)

Note: Secured document's properties can only be changed by the document owner, or if you own the document.

Regards,

Akanchha

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New Here ,
Oct 01, 2020 Oct 01, 2020

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followed the steps , Open pdf>Document Properties>Security>Page Extraction 

there is no option to change (allowed or not allowed)

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Community Expert ,
Oct 02, 2020 Oct 02, 2020

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You need Acrobat to be able to do it. It's not possible in the free Reader.

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Sep 07, 2022 Sep 07, 2022

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LATEST

... So how do I change the document to allow Assembly and Extraction?

 

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New Here ,
Feb 06, 2021 Feb 06, 2021

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I own the document and still there is no option to allow extraction.

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Community Expert ,
Feb 06, 2021 Feb 06, 2021

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Did you create it?

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New Here ,
May 26, 2021 May 26, 2021

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"Print" them as a PDF and then combine.  Not the best solution but it works!  I had the same issue. 

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New Here ,
Mar 22, 2022 Mar 22, 2022

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I have tried printing the files as pdfs and still having an issue.  Is there another way around this? 

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Adobe Employee ,
Mar 30, 2022 Mar 30, 2022

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Hi Thomasine,

 

Thank you for reaching out, and sorry about the trouble.

 

Could you please let us know the issue that occurs at your end?

Please share the complete workflow you do and a screenshot of the error that appears.

Share the Acrobat and OS versions on the machine.

 

Thanks,

Meenakshi

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New Here ,
Jun 07, 2022 Jun 07, 2022

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Same issue!  I am the owner, and I cannot change the Page extraction properties. Pro Subscription. Windows10 Pro

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Adobe Employee ,
Jun 10, 2022 Jun 10, 2022

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Hi Ashley,

 

Thank you for reaching out. 

 

Would you mind sharing more details about the issue?

Share the complete workflow and what did not work.

Acrobat and OS version you are using on the machine.

Is it an issue with a particular PDF? If yes, would it be possible to share it with us?

 

Thanks,

Meenakshi

 

 

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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I have the same issue.  I am accessing a PDF that I did not create/do not own.  I am only able to view the PDF by right-clicking on the link and saving the file.  Next, I installed Adobe DC and was able to view the file.  The challenge is that I need to send the PDF to a doctor's office who is unwilling to follow these steps, so in an attempt to find a workaround I have tried the following: 

 

Print the document as a PDF which generates an error.  .  

Screen Shot 2022-07-26 at 9.27.47 AM.png

 

Email the PDF in which case the body of the email is changed to the following message requiring the recipient to complete the steps mentioned above, right-click to save the file, install Adobe DC and open the file.  The file never gets attached to the email in a readable format.  

Screen Shot 2022-07-26 at 9.36.34 AM.png

Assuming that the doctor is eventually able to fill in the PDF.  How would they return the filled in copy of the PDF when it appears that anyone who views the file has to open the file from the original location and save the incomplete form to their computer?  In other words, there doesn't appear to be a way to fill in and share the form.  Thank you.  

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LEGEND ,
Jul 26, 2022 Jul 26, 2022

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That message from the email doesn't mean the PDF is not attached. It means the recipient has the file, and now needs to download it, and open it in Acrobat or Reader. This is entirely normal for the kind of PDF this file is, which I assume the doctor chose or is at least familiar with. If not, you may be pretty stuck.

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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The doctor is unable to open the form, which is why I am seeking a solution that doesn't require each person in the workflow to right-click and save file, and download Adobe DC to view it.

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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Also, to minimize confusion.  The link takes anyone who clicks on it back to the site where the form originated.  Anyone who right-clicks and saves and then opens the file using Adobe DC sees the unfilled version of the PDF.

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New Here ,
Jul 07, 2022 Jul 07, 2022

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Did you ever solve this? I'm having the same issue with a staff member of mine.

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New Here ,
Jul 26, 2022 Jul 26, 2022

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Hi Kathmac,

 

Sorry for the delay in response.

As the error message shared above "Page extraction is not allowed in the source pdf documents", this is a document specific message that generally appears if any of the pdf file is secured and restricted to make any further changes in it.

 

You need to check which pdf is secured, Open pdf>Document Properties>Security>Page Extraction (allowed or not allowed)

 

 

Note: Secured document's properties can only be changed by the document owner, or if you own the document.

 

Regards,

Akanchha

 

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