Paid for Adobe ExportPDF annual and can't convert PDF to Word

[ebnp]

Hi! I just paid for the annual Adobe ExportPDF and I can't get a file to convert.

[Guest]

Hi ebnp,

I checked your account,your Export PDF subscription is not confirmed yet at our end.

Once it gets confirmed you will be able to use it hassle free.

Regards,

Florence

[docfroy]

I just purchased this, now twice, because usually when you purchase something online and you get charged for it (credit card recognizes the charge AND get an email from adobe with "my order confirmation", still can't use it... 

[Guest]

Hi docfroy,

I am sending you the private message.Please reply on that,it is related to your subscription.

Regards,

Florence