Paid for export PDF, worked for a while, but now tells me i only have free service so won't convert document

[dmkelec]

Paid for export PDF, worked for a while, but now tells me i only have free service so won't convert document

[Guest]

Hi dmkelec,

I did not find your account under the given email id.

Can you provide me the email id associated with your subscription that would be helpful.

Regards,

Florence