Paid to allow edit text in PDF, and not working

[rrobati]

I wanted to 'edit' text in PDF and followed the instructions, it told be to subscribe and pay to do this.  I did subscribe and pay, but the functionality is still not working, keeps directing me to subscribe and pay.

[Guest · Accepted solution]

Hi rrobati,

I checked your account,your Export PDF subscription is not confirmed yet at our end.

Once it gets confirmed you will be able to use it hassle free.

Regards,

Florence

[Sara_Forsberg]

Hi rrobati,

To clarify, the ExportPDF subscription allows you to convert a PDF file to several formats, including Word and Excel, so you can edit the text in the converted files. If you want to edit text directly in a PDF file, you need to use Acrobat.

Best,

Sara