pdf adobe not working

[23362336]

You cannot use this product at this time.   you must repair this problem by unistalling or reinstalling this product or contacting your IT administrator or Adobe customer support"

I keep getting this message suddenly when I try to open a PDF file.  what is happening and why?  how do I fix?

Michele

[Rave]

Hi Michele,

You'll need to provide some additional information:

- Adobe product and version number ( Acrobat or Reader ?)

- Operating system and version number

- Screenshots of the problem

- Computer hardware, such as CPU; GPU; amount of RAM; etc.

Try repairing the software by navigating to the 'Help' menu and select 'Repair ......'