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Hello, I used Adobe to convert a scanned document and I got a blank page when usually I get a good conversion.
What should I do ?
Hi Genevievep,
As shared that its an scanned page, and a scanned page doesn't contain the real text. So the content of the pdf is a image which isn't converting to the word doc.
Are you experiencing this problem with one specific document or multiple files? Could you please check with a different file and conversion through the web browser?
Refer to the- https://cloud.acrobat.com/ and try the conversion through that.
Let us know if the result still comes out the same.
Regards,
Akanchha
Copy link to clipboard
Copied
Hi Genevievep,
As shared that its an scanned page, and a scanned page doesn't contain the real text. So the content of the pdf is a image which isn't converting to the word doc.
Are you experiencing this problem with one specific document or multiple files? Could you please check with a different file and conversion through the web browser?
Refer to the- https://cloud.acrobat.com/ and try the conversion through that.
Let us know if the result still comes out the same.
Regards,
Akanchha