pdf convert to xlsx is unreadable

[nigels35175059]

Trying to convert pdf bank statement to xls using Export feature

File comes up "unreadable content, fix ?"

Click yes and screen fills with random characters but surely not numbers

Help please

[AnandSri · Accepted solution]

Hello nigels35175059

As per the description above, when you convert a PDF file into an Excel, the file is unreadable, Is that correct?

Try exporting the PDF file to Excel online at https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser and see if this brings any difference.

Have you tried exporting any other PDF file to Excel and have checked whether the issue is reproducible? Try converting any other PDF and check.

You may also refer to Text is garbled in converted file | ExportPDF

If it's specific to one PDF file, Is it possible to share the PDF file with us so that we can try to replicate the issue at our end? To share the file, refer to How to share a file using Adobe Document Cloud

Let us know how it goes.

Regards,

Anand Sri.