pdf files appear as demo expired

[patriciat23393104]

I'm seeing a light  bulb with the word Demo Expired and the sign for do not over it on my adobe files.  What is causing this problem?

PT

[Adorobat]

Hi patriciat23393104 ,

Could you please post a screenshot here?

What Operating System do you have?

Also, visit this link which discusses similar issue: Windows 10 pdf files appear as expired demo

Thank You,

Shivam

[patriciat23393104]

Good evening Shivam.  Thank you for contacting me.  I have attached a screenshot of what I am seeing with my Adobe documents.  I do hope you are able to assist me.

Patricia

[Test Screen Name]

Your screen shot didn't come through - you tried to email it, I think. But I have seen just one other similar issue. Not something Adobe do themselves.

I think this is a problem caused by SOME OTHER non-Adobe software. What happens exactly when you double click on one of these icons?

[Adorobat]

Hi patriciat23393104 ,

As mentioned above, we are not able to see the screenshot. To insert a screenshot here, click on Image icon> then click Choose File>

select the screenshot and click open>then click Insert image.

Below are the screenshots:

Let us know about the results.

[patriciat23393104]

blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } I missed your question on the operating system.  It is Windows 7.

Patricia Taylor

Sent from Yahoo Mail for iPhone

[Jeff16B8]

all pdf files look like this now

[try67]

That's not a PDF file, it's an Adobe Illustrator file, and this icon does not come from anything related to Adobe.

[Test Screen Name]

Every couple of years, someone reports seeing this weird icon. I'd like to know where it's from. Please tell us exactly what happens if you double click on one of these files, it may tell us. Also, right click on one, and choose OPEN WITH - is there anything shown in the list of apps that seems to match, or is not familiar?

[defaultcoek2n4o2i1a]

I just got this and found something called Pixillon Image Converter as a choice to change to. Unsure what demo expired is for because the files and Adobee CC apps work well so far.