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pdf files appear as demo expired

New Here ,
Aug 30, 2016 Aug 30, 2016

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I'm seeing a light  bulb with the word Demo Expired and the sign for do not over it on my adobe files.  What is causing this problem?

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Adobe Employee ,
Sep 01, 2016 Sep 01, 2016

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Hi patriciat23393104 ,

Could you please post a screenshot here?

What Operating System do you have?

Also, visit this link which discusses similar issue: Windows 10 pdf files appear as expired demo

Thank You,

Shivam

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New Here ,
Sep 01, 2016 Sep 01, 2016

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Good evening Shivam.  Thank you for contacting me.  I have attached a screenshot of what I am seeing with my Adobe documents.  I do hope you are able to assist me.

Patricia

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LEGEND ,
Sep 02, 2016 Sep 02, 2016

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Your screen shot didn't come through - you tried to email it, I think. But I have seen just one other similar issue. Not something Adobe do themselves.

I think this is a problem caused by SOME OTHER non-Adobe software. What happens exactly when you double click on one of these icons?

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Adobe Employee ,
Sep 02, 2016 Sep 02, 2016

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Hi patriciat23393104 ,

As mentioned above, we are not able to see the screenshot. To insert a screenshot here, click on Image icon> then click Choose File>

select the screenshot and click open>then click Insert image.

Below are the screenshots:

image icon.PNG

insert image.PNG

insert image3.png

Let us know about the results.

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New Here ,
Sep 01, 2016 Sep 01, 2016

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blockquote, div.yahoo_quoted { margin-left: 0 !important; border-left:1px #715FFA solid !important; padding-left:1ex !important; background-color:white !important; } I missed your question on the operating system.  It is Windows 7.

Patricia Taylor

Sent from Yahoo Mail for iPhone

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New Here ,
Aug 17, 2020 Aug 17, 2020

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all pdf files look like this nowall pdf files look like this now

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Community Expert ,
Aug 18, 2020 Aug 18, 2020

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That's not a PDF file, it's an Adobe Illustrator file, and this icon does not come from anything related to Adobe.

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LEGEND ,
Aug 19, 2020 Aug 19, 2020

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Every couple of years, someone reports seeing this weird icon. I'd like to know where it's from. Please tell us exactly what happens if you double click on one of these files, it may tell us. Also, right click on one, and choose OPEN WITH - is there anything shown in the list of apps that seems to match, or is not familiar?

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New Here ,
Sep 24, 2021 Sep 24, 2021

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I just got this and found something called Pixillon Image Converter as a choice to change to. Unsure what demo expired is for because the files and Adobee CC apps work well so far.

Capture.PNG

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