PDF/Printer Issues

[Guest]

Although I can print out a word and other files, I'm unable to print out a pdf file. When trying to print out, a box comes up saying document could not be printed, then another box saying no pages were selected. Appreciate any help in knowing how to resolve this issue. Thanks

[Meenakshi Negi]

Hi bernieg62151993

Please try the following option in Adobe application:

Navigate to Edit menu> Preferences:

• under Documents set "view documents in PDF/A mode to never from drop down list.
• under Security(enhanced) unmark box for "Enable protected mode at startup".

Also refer the troubleshooting steps provided in this KB doc : Troubleshoot PDF printing in Adobe Acrobat and Reader

Regards,

Meenakshi

[Guest]

Thank you for your efforts

Bernie Gerard IV

630.306.0635