PDF won't convert

[colbyt2007]

Whenever I use the convert option on my Adobe Reader, I get 2 messages. One message says that Reader is "Uploading file to Adobe ExportPDF online..." about a minute later I get an error.

I have paid for these services and they worked the day I made my payment, both the online conversion and the Reader Conversion, but now neither one will work.

Any Suggestions????    

[pwillener]

[topic moved to Acrobat.com Services forum]

[Sara_Forsberg · Accepted solution]

Hi colbyt2007,

This error can occur when you try to convert from within Reader. Please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.

Best,

Sara